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PPO USA HIPAA and Privacy Policy

Privacy and Security

PPO USA is a subsidiary of Government Employees Health Association, Inc. (GEHA), the Carrier of the second largest national health plan for federal employees and their families. PPO USA, as a service provider for a variety of entities, which include self-insured health plans, employer groups, and unions, may have to comply in the provision of those services with the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA). HIPAA requires business associates such as PPO USA to protect the confidentiality of personal medical records and limit the personal health information released to others. PPO USA takes these obligations seriously, and has the appropriate safeguards in place to protect this information. 

Legal Disclaimer and Privacy Policy 

PPO USA provides the information on this web site as a courtesy. We attempt to keep information as accurate as possible, however, we make no express or implied warranties or representations about its accuracy, completeness or appropriateness for a particular purpose. You assume full responsibility for using the information at this site, and you understand and agree that PPO USA is neither responsible nor liable for any claim, loss, or damage resulting from its use. The mention of specific products or services at this site does not constitute or imply a recommendation or endorsement by PPO USA, unless such recommendation or endorsement is explicitly stated. PPO USA may improve, delete, update or otherwise change this web site without notice, and PPO USA has no obligation to update out-of-date information in any specified length of time.

The PPO USA name, logos, service names, design marks and slogans are the trademarks or service marks of PPO USA. Unauthorized use of any PPO USA name or mark in any advertisement, publicity or in any other commercial manner without prior written consent of PPO USA is prohibited.

PPO USA is committed to safeguarding your privacy online. In general, you can visit our site without revealing any personal information about yourself. At times, we may ask you for personal information if it is necessary to assist you in selecting appropriate services offered by PPO USA. All information is provided voluntarily and explicitly by visitors of the site.

Email sent to our sites do not provide a means for completely secure and private communications between us. Your email, like most non-encrypted Internet email communications may be accessed and viewed without your knowledge or permission while in transit to us. Send a secure email via our Breach of Privacy and/or Security Compliant Form. Please note that any attachments will not be encrypted. Email sent to us will be shared with our client relations representatives or the staff members who are best able to address your questions or concerns. Once we have responded to your communication, it may be discarded or archived, depending on the nature of the inquiry. Outgoing Emails containing protected health information (PHI) are also sent through a secured system where recipients access the Email with User ID and password verification procedures.

The PPO USA web site gathers routine usage information, such as how many people visit the site, the pages visited, and length of time a visitor spends on the site. This information is collected on a random, anonymous basis, which means no personal identifiable information is associated with the data. This data helps us to improve the site content and overall usefulness for visitors.

This site contains hypertext links to other web sites. PPO USA has no control over the content or the availability of these sites, and assumes no responsibility for the privacy practices of such web sites. These links are provided for convenience and reference purposes only, therefore we are not liable for any information or materials contained in them.

PPO USA reserves the right to modify this legal disclaimer and privacy policy at any time.

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